Discover Hawaii Tours (DHT) cannot be held responsible for and cannot extend financial reimbursement for delays caused by factors such as traffic, weather, mechanical issues, or problems concerning Navy-operated shuttle boats. Ticketed access to the Arizona Memorial is first-come first-served, DHT cannot guarantee admission and cannot issue refunds if access to any tour stop is denied for any reason.
Due to ceremonies honoring the attacks of December 7, 1941, we will not operate tours to Pearl Harbor and the USS Arizona Memorial on December 7, 2013.
Seasons and climate conditions may affect tour stops. For example, North Shore ocean waves are much bigger in the winter. Discover Hawaii Tours is not responsible for changes in weather (that's Mother Nature's job, after all!).
Because this tour involves inter-island flights, we are required by Federal law to provide the Transportation Security Administration the full names, date of birth and gender of all passengers. U.S. citizens must present a current government issued pictured ID and international visitors are required to have a valid passport. Regrettably, we are unable to refund any portion of the tour due to non-compliance of these federal regulations. For more information on what is required to fly within the United States, please visit the following website. http://www.tsa.gov/travelers/index.shtm
Due to airline tickets restrictions, all tours which include airfare are non-refundable once the reservation is purchased. Airline tickets are non-changeable and non-transferable. Full Terms & Conditions