Terms & Conditions

AGREEMENT BETWEEN CUSTOMER AND DISCOVER HAWAII TOURS

FARES AND PRICES
All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advise otherwise.

AVAILABILITY
The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Tours are confirmed when full payment is received and a voucher issued.

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, DISCOVER HAWAII TOURS, INC. AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE TOURS, AIR, PRICING, PHOTOGRAPHIC CONTENT, GENERAL PRODUCT DESCRIPTIONS WEATHER, OR OTHER TOUR PRODUCTS DISPLAYED ON THIS WEBSITE SITE CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DISCOVER HAWAII TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE SITE AT ANY TIME. DISCOVER HAWAII TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY DISCOVER HAWAII TOURS, INC. OR ITS AFFILIATES.. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED ‘AS IS’ WITHOUT WARRANTY OF ANY KIND. DISCOVER HAWAII TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
THE CARRIERS AND OTHER SUPPLIERS PROVIDING TOUR OR OTHER SERVICES FOR DISCOVER HAWAII TOURS, INC. ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF DISCOVER HAWAII TOURS, INC. OR ITS AFFILIATES. DISCOVER HAWAII TOURS, INC. AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. DISCOVER HAWAII TOURS, INC. AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. ALL AIRFARE BOOKINGS ARE SUBJECT TO THE AIRLINE’S CONTRACT OF CARRIAGE.

IN NO EVENT SHALL DISCOVER HAWAII TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF DISCOVER HAWAII TOURS, INC., ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
REVIEWS, COMMENTS AND OTHER SUBMISSIONS
We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any tour reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, ‘Submissions’), you grant DISCOVER HAWAII TOURS ,Inc., and its subsidiaries and corporate affiliates (collectively, the ‘DISCOVER HAWAII TOURS Companies’) and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the ‘DISCOVER HAWAII TOURS Affiliates’), a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that the DISCOVER HAWAII TOURS Companies may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a tour review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant the DISCOVER HAWAII TOURS Companies the right to pursue at law any person or entity that violates your or the DISCOVER HAWAII TOURS Companies’ rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that DISCOVER HAWAII TOURS, Inc. may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

YOUR VOUCHER
This webpage is verification that your reservation has been received. It is not a tour voucher. A detailed voucher with departure point and pick up time will be emailed to you within 48 hours of receiving your reservation.

IMPORTANT
We request that you carefully check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY
If your plans change for any reason 48 hours or more prior to a tour that does not include airfare, you may cancel without penalty and receive a 100% refund. Reservations cancelled within 48 hours of the event are non-refundable. Due to airline ticket restrictions, tours and packages that include airfare are non-refundable.

ADDITIONAL INFORMATION
We do not guarantee the viewing of active lava flow. Often hiking over rough, uneven, lava surfaces is required to view lava. Volcanic fumes (VOG): VOG is hazardous to your health. Persons with breathing and heart difficulties, pregnant women, infants, and young children are especially at risk and should consult a health care professional before booking a volcano tour. Sturdy, covered walking shoes are recommended.

A personal item, such as a purse, that will be placed on a lap may be brought on tours, except tours to Pearl Harbor (see Arizona Memorial bag policy). Carry-on luggage is not permitted. Guests who bring carry-on luggage may be refused boarding or may be charged for an additional seat when possible. Belongings may not be stored on vehicles while guests are not present.

Schedule, prices & features are seasonal, time permitting and subject to change without notice. Discover Hawaii Tours shall not be liable for delays, injury, damage, loss or theft to person(s) or property.

Discover Hawaii Tours is not responsible for and will not extend financial reimbursement for delays, traffic, wildlife, volcanic activity, inclement weather, mechanical problems, and/or shutdown of Navy boats at Pearl Harbor. No bags or purses permitted at Pearl Harbor. Storage is available for $3.00 prior to entry. Discover Hawaii Tours is not responsible for long lines and delays which occur frequently at the National Park and other sites. There have been occasions where the Arizona Memorial runs out of tickets. In such cases, guests on land only tours are given the option to reschedule; guests on air tours may reschedule, but will be charged the cost of airfare.

TRAVEL RECOMMENDATION
Early morning tours are not recommended for the day after travel due to possible travel delays en route to Hawaii