Handwritten Reviews: Comment Cards on Pinterest
I hope you’ve been enjoying the various posts about customer reviews here lately. I want to show you another side to the reviews we receive at Discover Hawaii Tours—handwritten, genuine reviews from our guests. We call these notes Comment Cards, half-sheets of paper that our customers fill out and hand in to their hotel concierge.
A breakdown of the review process:
- After the tour, our guides ask each guest to fill out a comment card
- Guests are given the option to fill out the card and return it to their hotel concierge
- Concierge staff collect the cards and send them to Discover Hawaii Tours