Discover Hawaii Tours Wins Prestigious TripAdvisor 2014 Certificate of Excellence Award
Winning awards is always nice. After all, who doesn’t like to receive praise and positive feedback? We all do, right? As a company, Discover Hawaii Tours has won multiple awards before. But still, this latest one we just received feels really special.
Mainly, the news of today’s award is extra special to the Discover Hawaii Tours Ohana (family) because ultimately it comes from YOU.
A couple of hours ago, we received word of being awarded the 2014 Certificate of Excellence from TripAdvisor, the world’s largest travel website. This is a prestigious honor in the travel and hospitality industries. It is given only to those businesses which have proven to show they consistently provide the highest levels of service and customer satisfaction.
Marc Charron, President of TripAdvisor for Business described the importance of the award. “The Certificate of Excellence gives businesses (like Discover Hawaii Tours) the recognition they deserve. It is based on feedback from those who matter most – customers.”
Computers manage the award process so there is no possibility of personal favoritism being shown anywhere in the world. The winners are determined by using a proprietary algorithm designed to measure the value and importance of account reviews and popularity ratings. Only the consistently top performing businesses that achieve outstanding reviews from real travelers on Trip Advisor are given the Certificate of Excellence Award.
So far, more than 2,300 travel reviews have been created by real people on TripAdvisor based on their personal experiences with Discover Hawaii Tours. These are guests who have climbed aboard one of the deluxe, air-conditioned mini-coach buses in our fleet to take one or more of small group tours on Maui, Oahu, Kauai, and the Big Island. They’ve made the time and the effort to share their intimate experiences of the adventures they’ve had, attractions they’ve seen, and encounters with our expert tour guides who strive to be as accommodating and entertaining as they are knowledgeable.
Leo Malagon, the Founder and CEO of Discover Hawaii Tours is as passionate about sharing the “Aloha Spirit” of Hawaii as the day he started the company in 1995 after serving in the U.S. Army while stationed in Oahu. Leo was very excited today to hear the announcement about receiving the Certificate of Excellence Award.
“On behalf of the entire Discover Hawaii Tours Ohana, I’d like to say Mahalo (thank you) to TripAdvisor as well as to all of those guests who gave reviews following their personal experiences with our tours, our company and our staff,” said Malagon. “This award is truly an honor because it reflects just how committed Discover Hawaii Tours is every single day to keeping our promise of helping all of our guests to enjoy the best vacation ever.”
Book a tour today by calling us at 808-670-3743.
Written By: Leo Malagon